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What I Learned Working on the Other Side of Insurance
If your prescription price suddenly jumps, your insurance plan may not be the only reason. This blog explains how deductibles, formulary changes, PBMs, manufacturer savings cards, and pharmacy networks can all affect what you pay—and what to ask before you leave the pharmacy.
4 days ago4 min read
What I Learned Working on the Other Side of Insurance
A preventive colonoscopy should feel like a smart healthcare decision—not the start of a billing headache. This blog explains why unexpected bills can happen after preventive care, what insurance actually looks at when processing a claim, and what to review before you assume the charge is correct.
4 days ago3 min read
I Got a Bill for My Free Physical. Was It Processed Correctly?
You went in for a free preventive visit, then got a bill in the mail. What happened? This blog explains how split billing, coding issues, and claim processing can turn a routine physical into an unexpected expense—and what to check before you pay.
4 days ago4 min read


What Employees Don’t Truly Understand After Open Enrollment Ends
Every year, once open enrollment wraps up, I hear the same thing from employees: “I thought I understood everything… but now I’m not so sure.” And honestly, that reaction makes sense. Enrollment periods are short, information is dense, and decisions are often made quickly while people are balancing work, family, and everyday life. Once enrollment ends and benefits actually start being used, questions surface — sometimes weeks or even months later — and many employees aren’t
Feb 53 min read


How Chambers of Commerce & Nonprofits Can Help Small Businesses After Marketplace Tax Credits Were Reduced
For years, the Federal Health Insurance Marketplace helped offset rising premiums through expanded tax credits. Many individuals — including small business owners and their employees — relied on those subsidies to make coverage affordable. But as those enhanced tax credits have been reduced or eliminated, the financial impact didn’t disappear . It shifted. And small businesses were the ones who took the hit. The Reality: When Marketplace Credits Went Away, Costs Didn’t When f
Dec 17, 20255 min read


GLP-1s at Work: Should Small Business Owners Cover the New Weight Loss Drugs?
Not a week goes by without someone asking: “Does our plan cover Ozempic? “What about Wegovy or Mounjaro?” If you're a small business owner, you’re probably hearing the buzz too. GLP-1 medications—first created for diabetes—have become increasingly popular for weight management and are being discussed as potential long-term health tools. But the real question is: Should your plan cover them? Before we dive in, here’s an important clarification: “Clinical decisions always belon
Dec 16, 20253 min read
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